A general question
Write, call, or email
For a general question, business enquiry, administrative matter, or anything you are not sure where to send, use the form on this page, call us, or email us directly.
Go to the form
Contact Us
We should be easy to reach.
Have a general question, a business enquiry, or not sure where to start? Contact RPM Computers and tell us what you need help with. We’ll point you in the right direction.
How to start
Start with what you need.
Whether you have a general question, need technical help, or want to talk through a service or project, there is a clear place to start.
A technical problem
Get Support
If something is not working or someone needs technical help, use Get Support. A support ticket is the preferred route because the request can be monitored and tracked through the support process.
Get SupportA conversation
Book a Free Discovery Call
If you want to talk through a service, project, or technology need, book a discovery call. Tell us what you are trying to accomplish and we’ll help work out the right path.
Book a Free Discovery CallGeneral contact
Send a message, or reach us directly.
Send us a message using the form, or reach us directly by phone or email. Use whichever works best for you.
Contact form
Please do not send passwords or other sensitive login information through this form. If you need technical help, use Get Support instead.
Discovery Call
Book a call when you want to talk this through.
A discovery call is for a more complete conversation about something we may help with. You may be considering ongoing IT support, planning a project, changing a service, or simply trying to work out what should happen next.
Tell us what you are trying to accomplish, what you are dealing with today, and what you would like to improve. We can help work out the right next step.
Questions people actually ask
A few practical answers.
Do you only serve businesses in Barrie?
No. Barrie and the surrounding area are our primary service area, and our service also extends into Toronto and the GTA. Depending on what is needed, we may help remotely, come onsite, meet with you, or handle the work as a project.
Can I visit the RPM Computers office?
Yes. Office visits are by appointment, so contact us first and we can arrange a time that works.
What should I do if I need technical support?
Use Get Support. A support ticket is the preferred way to ask for technical help because tickets are monitored and tracked even when we cannot answer the phone right away.
The general Contact form is better for non-support questions.
What if I want to discuss something but I am not sure exactly what service I need?
Book a Free Discovery Call. Tell us what you are trying to accomplish, what is happening today, and what you would like to improve. We can help work out the next step.